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Troubleshooting login
Troubleshooting login

Having trouble logging in? Check here:

Philip Thomas avatar
Written by Philip Thomas
Updated over a week ago

If you are having trouble logging into Moonlight, then a browser plugin may be the problem.. 

Fix: Try opening a private browser window and logging in. If this works, you may need whitelist Moonlight on a browser plugin, such as Ghostery or an ad blocker.

Still having problems? Email us and we will help!

Moonlight's login system uses Google's Invisible Recaptcha system to protect user accounts. Some privacy extensions block Recaptcha. If your browser cannot contact Google's server, then you will not be able to log in. 

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